Terms and conditions and cancellation insurance

Terms and conditions

  • If not otherwise indicated, the hotel rates are for stays of minimum 4 days. Surcharge of 20% for stays of less than 4 days.
  • Check in / Check out:
    Your room or apartment is available from 2 pm. On the day of your departure we kindly invite you to leave the room or apartment within 10 am. Of course you can leave your luggage until the evening in our hotel. Furthermore the SPA is at your disposal during this last day as well.
  • Your booking is confirmed only after payment of a deposit of 30% of the total stay. The deposit represents a "cancellation fee" and won't be returned in case of cancellation unless you take out a cancellation insurance.
  • If you cancel your stay during the last 3 weeks before arrival, 70% will be charged. (If we manage to re-allocate the room/apartment to other guests, we charge only the deposit).
  • We therefore suggest you our cheap cancellation insurance at the cost of 5% of the booked arrangement.
  • In case of late arrival or early departure the rate of the room or apartment will be charged according to the booked period.

Informations for our guests

Trip cancellation insurance

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Make you sure and take out shortly this trip cancellation insurance:

NEW! HOLIDAY PASS WINTER
our guests get it for free!

HAPPY FAMILY OFFER
From 11/03 to end of winter season
All children under 6 FOR FREE!

DOLOMITI SKI & SUN
From 18.03.2017to end of season:
7=6 nights + 6=5 skipass + more discounts!

FAMILY HORSE RIDING WEEKS
from 02/06/17 to end of season
5 riding lessons, SPA voucher & more!

TRIAL RIDING IN THE DOLOMITES
From 02/06/17 to the end of season
3 or 4 nights starting from € 310,-!

HIKES IN THE DOLOMITES
From 02/06/17 to end of season: lots of
services included + special rates for children!

WESTERN STYLE RIDING IN THE DOLOMITES
from 09/09 to 26/09/17
5 nights incl. many services!

REGULAR GUESTS WEEKS
from 09/09 to 23/09/2017
Special discount of 10% for our "friends"!

HOLIDAY PASS SUMMER
our guests get it for free! Incl. public transport,
weekly programme and many reductions...

Children active entertainment programme

From the beginning of May to the end of October

SPECIAL OFFER "DOLOMITI SUPER PREMIÈRE"
From 05.12.2014 to 21.12.2014